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Custom Programming - Contact forms, shopping
carts, inventory, data
processing, credit card processing, calendars, scheduling,
forum boards,
auctions, classified add programs, searches, e-mail
auto responders, online
quotes, news pages, private administration, exclusive
company areas and
programs that are password protected and maintained.
We have programming
specialists at our disposal that are versed in C, C++,
Perl, PHP, HTML,
Java, Oracle and MySQL.
Web Based Call Center Outsourcing
Outsource Your Call Center Needs Today
By focusing our core business practices on inbound call center functions,
instead of outbound telemarketing, we believe that
we are able to deliver a
superior experience to your customers and a higher
level of inbound operator
support skills.
We pride ourselves in the people that answer your calls. Our goal is
to
handle your calls as if we were supporting our own
customers. Call center
metrics, such as average answer time and abandonment
rates, are managed to
provide you with an outstanding overall call center
solution.
Inbound product ordering and sales transactions are a key component
of our
call center services. We can help you to capture residual
sales
opportunities by handling your calls after your normal
business hours or
during peak overflow times, or we can handle all of
your call center needs.
When your call center needs entail order-entry, live answering, or help
desk
support, turn to GSS as your call center outsourcing
solution. Our inbound
call center representatives are able to follow your
custom call script
precisely. By means of our web-based technology, the
information that you
provide to us is instantly relayed to our agents, allowing
them to work
directly from your website.
Whatever your call center needs, let GSS be your answer to a busy world.
Looking for answers to all
of your questions quickly and easily?
Fill out the form and you'll get an immediate answer
from our support personnel.
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